Any Flight changes or change of travel plans? Just let us know…We are happy to accommodate our travelers’ changing itinerary.

Plans change due to delayed or cancelled flights regularly. If this should happen to your travels here is the framework.

• 1 hrs time from your arrival time is budgeted for Seatac Arrivals. Every effort will be made to accomodate, however there can be no guarantee made as to my ability to serve a delay longer than 1 hours time.

There is a $45 cancellation fee, charged upon cancellation. If your card is not on file, I will provide a link to make payment.

Thanks to our AMAZING customers, this simple payment policy has worked well over the course of Freedom Runners history.

Cash or card, due upon delivery (and payable anytime prior).

Within that framework, I have been pleased to accomodate the various payment preferences of my traveling customers.

Here are some variations of that simple policy:
1. You might keep your card on file with me. If so, I will handle the transfer payment and gratuity according to your preferences.

2. If your card is not on file with me, you might have received a link to make payment the day prior to your travels. You are welcome to pay upon receipt of the link or anytime during the transfer.

3. If you did not receive a payment link the day prior to your travels (this is normal), your driver will be equiped to take payment by cash or card in the vehicle.

4. If unpaid by the time we reach your destination, your driver will ask your payment intions and will be ready to help facilitate your preferred payment method.

As I book trips out into the future and as I consider these inflationary times, I must pay attention to the rising fuel costs. If fuel remains around $5/gallon, there will be no need to adjust the fare.

However, if fuel costs continue to climb, I will have to tack on a small surcharge to each transfer fare in addition to the fare agreed upon at the time of booking...At this time (end of April '26), it would seem to be in the $5-$15 range.

If this policy and approach is of concern to you, please mention this to me (Stephen) upon booking. A phone call would probably be best. Thank you for understanding!

I've compiled a few additional answers to common questions in our website FAQ